Terms Of Service & Privacy Policy

Website Use

Terms Of Service

These Terms of Service govern your use of the Robinson Service Plumbing website. By accessing or using this website you agree to these terms. If you do not agree, please do not use the website.

1. Services Overview

Robinson Service Plumbing provides information about residential plumbing, water-quality testing, water treatment, system installation, maintenance and repair services. Website content is general information only. The correct service or treatment plan depends on an evaluation of the home, plumbing, equipment and water conditions.

2. Consultations, Recommendations & Results

A website inquiry or consultation request does not create a service contract. Recommendations are based on the information and conditions available at the time of evaluation. Water chemistry, wells, plumbing and equipment can change, and no specific outcome is guaranteed by website content alone.

3. Scheduling, Estimates & Work Authorization

Scheduling is subject to availability. Scope, pricing, payment timing, equipment, warranties and any project-specific terms will be provided or confirmed separately when applicable. Work will be governed by the estimate, authorization, invoice or other agreement accepted for that service—not by general website content.

4. Customer Responsibilities

Customers are responsible for providing accurate property, contact and service information, disclosing known hazards or access restrictions and ensuring lawful access to the property and equipment involved in the requested work.

5. Acceptable Website Use

You may use this website for lawful personal and business purposes related to learning about or requesting Robinson Service Plumbing services. You may not misuse the website, interfere with its operation, attempt unauthorized access, submit false or harmful information or use website content in a way that violates applicable law or another party's rights.

6. Intellectual Property

The website design, text, graphics, logos, photographs and other original materials are owned by Robinson Service Plumbing or used with permission. They may not be copied, republished, sold or commercially exploited without written permission except as allowed by law.

7. Third-Party Services & Links

The website may use or link to third-party services such as embedded forms, maps, hosting or external websites. Robinson Service Plumbing does not control every third-party service and is not responsible for its separate content, availability, security or privacy practices.

8. Disclaimer & Limitation Of Liability

The website is provided on an “as available” basis. Robinson Service Plumbing makes reasonable efforts to keep information useful and current but does not warrant that every page will always be error-free or uninterrupted. To the fullest extent permitted by law, Robinson Service Plumbing is not liable for indirect, incidental or consequential loss arising solely from use of or reliance on this website. Nothing on this page limits rights or obligations that cannot legally be limited.

9. Changes To These Terms

These terms may be updated as the website, services or legal requirements change. The revised version will be posted here with a new “Last updated” date. Continued use after an update means you accept the revised terms.

Your Information

Privacy Policy

This Privacy Policy explains what information Robinson Service Plumbing may collect through this website, why it is used and the choices available to you.

1. Information We Collect

We may collect information you provide through a form, phone call, text message or email, including your name, telephone number, email address, service location, property or water-system details, requested service and the content of your message. We may also receive basic technical information such as device type, browser type, referring page, approximate location, pages visited and interaction data through hosting, security, analytics or embedded-service providers.

2. How We Use Information

Information may be used to:

• Respond to questions, quote requests and consultation requests
• Schedule, provide and follow up on requested services
• Maintain customer and service records
• Send service-related calls, texts or emails
• Improve website performance, security and customer experience
• Comply with applicable law and protect legal rights

3. Calls, Text Messages & Email

When you provide contact information and request a response, Robinson Service Plumbing may contact you about your inquiry, consultation, scheduling or service. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for help. Consent to receive marketing text messages is not a condition of purchasing services. Opting out of promotional messages does not prevent service-related communications that are necessary to complete a request or transaction.

4. Cookies, Analytics & Embedded Tools

This website and its service providers may use cookies or similar technologies needed for site operation, security, form functionality, traffic measurement or user experience. Embedded forms and maps may also collect information under their own privacy policies. Browser settings can be used to limit cookies, although some website features may then work differently.

5. How Information May Be Shared

Information may be shared with service providers that help operate the website, host forms, manage customer communications, provide scheduling or support business operations. Information may also be disclosed when required by law, to protect safety or legal rights, or in connection with a legitimate business transfer. Mobile opt-in data and consent are not shared with third parties for their own unrelated marketing purposes.

6. Data Security & Retention

Reasonable administrative and technical safeguards are used to protect personal information. No online transmission or storage method is completely secure. Information is retained only as reasonably necessary for customer service, operational, recordkeeping and legal purposes.

7. Your Choices

You may ask to review, correct or delete personal information maintained by Robinson Service Plumbing, subject to legal, safety and recordkeeping exceptions. You may also opt out of nonessential communications at any time. Contact us using the information below to make a request.

8. Children's Privacy

This website is intended for adults seeking home services and is not directed to children under 13. Robinson Service Plumbing does not knowingly collect personal information from children under 13 through this website.

9. Third-Party Websites

Links to external websites are provided for convenience. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Policy Updates

This policy may be updated when website practices, services or legal requirements change. Updates will be posted on this page with the revised date.